Our Privacy Policy

Dropped Anchor Campsite

General Data Protection Regulation 2016 (GDPR)

Fair Processing Notice

When Dropped Anchor Campsite processes your personal data we are required to comply with the Data Protection Act 1998 (“DPA”) up to and including 24 May 2018, and from 25 May 2018, the General Data Protection Regulation 2016 (“GDPR”) (the DPA and GDPR are together referred to as the “Data Protection Legislation”).

Your personal data includes all the information we hold that identifies you or is about you, for example, your name, email address and phone number

Everything we do with your personal data counts as processing it, including collecting, storing, amending, and deleting it. We are therefore required to comply with the Data Protection Legislation to make sure that your information is properly protected and used appropriately.

This fair processing notice provides information about the personal data we process, why we process it and how we process it.

Our responsibilities

Dropped Anchor Campsite is the data controller of the personal data you provide. We have appointed a Data Controller/Officer – Debbie Bratt (Owner) and they will have day to day responsibility for ensuring that we comply with the Data Protection Legislation and for dealing with any requests we receive from individuals exercising their rights under the Data Protection Legislation.

Why do we process your personal data?

We process your personal data in order to provide you with the services you have requested, to fulfil the booking we have entered into with you at Dropped Anchor Campsite.

If we obtain consent from you to the processing of your personal data, you can withdraw your consent at any time. This won’t affect the lawfulness of any processing we carried out prior to you withdrawing your consent. You may at any time request that your date is destroyed/deleted.

Who will receive your personal data?

We only transfer your personal data to the extent we need to. Recipients of your personal data include:

▪ Police, emergency services, insurance claims.

We don’t transfer your personal data outside of the EEA.

Who will receive your personal data?

Your personal date will not be transferred to any third parties.

Third party bookings
For enquiries and bookings through ukcampsites.co.uk or campsites.co.uk, please see their General Data Protection Regulation

How long will we keep your personal data?

We will retain your personal data for 3 years after the last date of entry. We retain your information for this period in case any issues arise or in case you have any queries. Your information will be kept securely at all times. Following the end of the 3 year period, your personal data we hold about you will be permanently deleted or destroyed.

What are your rights?

You benefit from a number of rights in respect of the personal data we hold about you. We have summarised the rights which may be available to you below, depending on the grounds on which we process your data. More information is available from the Information Commissioner’s Office website (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation- gdpr/individual-rights/). These rights apply for the period in which we process your data.

Rectification of your data

If you believe personal data we hold about you is inaccurate or incomplete, you can ask us to rectify that information. We will comply with your request within one month of receiving it unless we don’t feel it is appropriate, in which case we will let you know why. We will also let you know if we need more time to comply with your request.

Right to be forgotten

In some circumstances, you have the right to ask us to delete personal data we hold about you. This right is available to you:

Where we no longer need your personal data for the purpose for which we collected it
Where we have collected your personal data on the grounds of consent and you withdraw that consent
Where you object to the processing and we don’t have any overriding legitimate interests to continue processing the data.
Where we have unlawfully processed your personal data (i.e. we have failed to comply with GDPR); and
Where the personal data has to be deleted to comply with a legal obligation

There are certain scenarios in which we are entitled to refuse to comply with a request. If any of those apply, we will let you know. In some circumstances, you are entitled to ask us to suppress processing of your personal data. This means we will stop actively processing your personal data but we don’t have to delete it.

Your right to complain about our processing

If you think we have processed your personal data unlawfully or that we have not complied with GDPR, you can report your concerns to the supervisory authority in your jurisdiction. The supervisory authority in the UK is the Information Commissioner’s Office (“ICO”). You can call the ICO on 0303 1231113 or get in touch via other means, as set out on the ICO website - https://ico.org.uk/concerns/.

Amendments
Any amendments to legislation will be updated on our website www.seaviewcampingatdroppedanchor.co.uk

Any questions?

If you have any questions or would like more information about the ways in which we process your data, please contact Debbie Harding (Owner). Dropped Anchor, Trewaves Lane, Helston, Cornwall, TR13 9QB, droppedanchor1@gmail.com